The short answer: An Oracle Unlimited License Agreement (ULA) is not one document. It is an ordering document amended for the ULA, sitting under your Oracle Master Agreement, plus Oracle’s license definitions and support policies. The ordering document sets the products, the price, the customer definition, the unlimited deployment rights and the certification conditions, so that is where the cost and the risk of a ULA are decided.
List of contract documents
While there can be many documents in an Oracle Unlimited License Agreement, the mandatory ones are:
- Oracle Master Agreement (OMA)
- Oracle Ordering Document (OD)
- License Definitions & Rules (LDR)*
- Technical Support Policy*
The OD is specifically amended for the Oracle Unlimited License Agreement and is explained in detail below. We do not describe the OMA here because it is covered in our guide to Oracle contracts.
*The LDR & Technical Support Policy can either be included in the documents or pointed to through a hyperlink in the OD.
Apart from these documents, there can be several others, such as:
- Employee Confirmation Certificate
- Revenue Confirmation Certificate
- Entity List
- and, any other document that might be needed to give clarity to the negotiated terms and conditions.
Sections of the Oracle Unlimited License Agreement
While the Oracle Unlimited License Agreement contract does not specify separate sections, we have identified them for providing clarity while describing the document:
- Header Section
- Product List Section
- Pricing Section
- Linkage with OMA Section
- General Terms Section
- Unlimited Deployment Rights Section
- Earlier Licenses Section
- Annexures

Contract header section
This section contains:
- The legal name and address of the Oracle entity that is contracting with the customer.
- The customer entity legal name and address
- The customer contact person’s name, email address and telephone number.
Products listing section
This section contains the list of licensed products and the quantity.
The reason for mentioning the quantity, despite this document being used for an ‘unlimited’ license, is that a customer can have a mix of
- limited (or capped) and
- unlimited licenses.
Pricing section of an Oracle ULA contract
This section is generally attached to the product list section.
The pricing contains details of the following:
- Program Fees (this is the License fee)
- The one year support fees for the above
- The existing support fees (for licenses purchased in the past)
- Support Reinstatement fees (if any)
- Support credit, if any (this can also appear elsewhere in the contract)
For what a ULA typically costs and how the price is set, see Oracle ULA price.
Oracle ULA terms section
The remaining sections set the terms and conditions of the Oracle ULA. They are:
- Customer Definition
- Unlimited Deployment Rights
- Certification Conditions
- Mergers, acquisitions and divestiture rules
These terms decide what you can certify at the end. Read 10 things customers get wrong about the Oracle ULA and our Oracle ULA certification guide before you sign or renew.
An audit letter, a renewal quote or a ULA end date on your desk? We check what Oracle, Microsoft, IBM or Broadcom is claiming, work out what you owe under your contract, defend against audits, and negotiate the rest down.
