IT Asset Management Euladox ITAM

Euladox ITAM is the complete
Software Asset Management Tool

Euladox ITAM allows you to get visibility and control of your assets throughout its entire life-cycle, drive down costs and get the maximum return on investment. Single Source of Truth with a Centralized ITAM Database

Adheres to  ISO19700 and ISO20770 standards

Euladox ITAM Overview

Euladox ITAM is an enterprise application for IT operations consisting of very deep IT Asset Management functionality with an equally excellent Incident Management module.

Built modularly with Automated discovery of all IT Assets, Asset CMDB, Software inventory, License Management, Warranty & AMC, Consumables management, Contracts Management & Omni-Channel Incident Management.

Euladox Architecture

Euladox ITAM Design Framework

Euladox follows the below best practice frameworks:

Hardware Asset Management: Combination of IAITAM, Gartner & ITIL Frameworks
Software Asset Management: Combination of IAITAM & Gartner frameworks
Incident Management: ITIL Framework

ITAM Process

Managers of IT Infrastructure constantly need exact information of the location, identity and configuration of IT assets (hardware & software). The data on contracts, warranties, support agreements, budgets also needs to be available to the IT managers.

The IT Asset Management process with an automated tool reduces the labor and errors associated to satisfy the above requirements.

Network Discovery

Discovery Satellite conducts Agentless discovery of all the assets in your enterprise network. The scan automatically provides visibility of all assets including software deployed information.

Euladox Discovery Satellite has the following key attributes that are crucial in building a good asset inventory database:

Key Attribute	Details
Native Deployment	Euladox does not depend on any 3rd party scanning software for collection of network inventory data.
Multi-protocol Discovery	Euladox scans and discovers all networked devices – computers, network printers, routers, switches, etc.
Multi-segment & Location Discovery	The discovery satellite works both in online and offline modes allowing discovery of every potential combination of network architectures.
Native Adaptors	Active Directory, VMware, Hyper V, Xen Server, OVM, Oracle Technology Products, IBM MQ, DB2, MS SQL Server.
Real Time Reporting	Discovery completed and error reports for monitoring and troubleshooting.
Troubleshooting	Tools for troubleshooting access issues

Agentless Discovery

Euladox has Agentless Discovery as well as Agent Based Discovery.

The preferred mode of discovery in Euladox is Agentless since it brings in agility and flexibility. Euladox Discovery Satellites’ Agentless Discovery does not require the installation of client software on any of the devices or systems in the network. This makes it easier to implement, faster to discovery and extremely scalable from the smallest to the largest end-point populations.

Euladox Discovery Satellite remotely gathers all the required data from devices and systems on the network.

Discovery Features in Euladox ITAM

Agentless Discovery	Specialized Adaptors
Ip Range Discovery	MS Windows Server
Active Directory Domain Discovery	MS SQL Server
Windows Workgroup Discovery	Oracle Database
SSH Discovery	Oracle Weblogic
SNMP Discovery	Oracle Middleware
Complete OID Scanning	Oracle E-Bussiness Suite
Vmware Host – VM Mapping	Java
Windows Event Log	IBM DB2
Automated Warranty Check (Dell, HP, Lenovo)	IBM Websphere
Software Usage Metering	IBM MQ Series
Chrome OS	Quest Toad
Mac OS	Eclipse IDE

Software Discovery

Euladox has the most extensive software discovery capabilities in the market. This is discussed in detail in the Software License Management section.

Discovery Protocols

The key protocols used for network scan and discovery are:

Protocol	Details
WMI	Windows Device Discovery
SSH	Linux & Unix Device Discovery
SNMP	Network Devices Discovery

Apart from the above, Euladox uses specific adaptors for Oracle database, Oracle Middleware, IBM MQ, IBM DB2, MS SQL Server, VMware vCenter etc.

Disconnected Systems Discovery

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Hardware Inventory

Hardware Catalogue & Asset Recognition

Most inventory scanning software provide raw data with scant information about the servers and desktops. This does not help in understanding the attached software licensing potential and risks. Hence Euladox has taken a very different approach to asset recognition.

Euladox has a very extensive hardware catalogue and contains all servers (Intel, AMD & RISC) manufactured after 2001, all virtualization technologies and hypervisor versions and all Windows, Linux, AIX, Solaris & HP-UX, MacOS versions.

This ensures error-less asset recognition leading to the capability of providing exact network asset distribution and software license deployed positions.

Centralized IT Inventory

The asset inventory database holds all the information of every single asset discovered in the network. Customers can view raw data of discovered devices or normalised information after asset recognition.

There are more than 50 reports and views to enable users to see specific information as desired. The system also offers multiple filters across all reports and views so that reports can be customised.

Asset Modelling

Assets that cannot be discovered or are not currently available in the hardware catalogue can be manually modelled. This enables customer to manage any kind of asset in the organisation.

Asset User Linkage

Automated and manual mapping of users to devices and systems. This ensures tracking asset ownership responsibility.

The asset-user linkage is key to providing better incident management and trouble ticket resolutions.

Contract Management

Eualadox has very extensive contract management functionality. The contract management module is described in detail in the Contract Management Section. Read Here.

Warranty & AMC

The contracts management module is completely integrated into the asset management module.

Customers can manage and track all Annual Maintenance Contracts in the system. Some of the facilities provided are:

• AMC Tracking for each asset
• AMC reminders through email notifications and alerts

Notifications and Alerts

Customers can configure email notification and system alerts for any event. For example, an email alert is needed for payment of AMC or for completing True-Up Negotiations etc.

Asset CMDB

The Asset CMDB is a key aspect of Euladox ITAM. There is a difference between an ITAM database and a CMDB. Euladox ITAM takes all the necessary relationships for an Asset as a CI and helps build up the dependancies. Customers can track changes made to the asset over a period of time.