Use Cases
Understand some of the IT Operations areas you can use Rythium Software & IT Asset Manager for.
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Euladox Overview
Euladox is an enterprise application for IT operations consisting of very deep IT Asset Management functionality with an equally excellent Incident Management module.
Built modularly with Automated discovery of all IT Assets, Asset CMDB, Software inventory, License Management, Warranty & AMC, Consumables management, Contracts Management & Omni-Channel Incident Management.
Euladox Architecture
Euladox Design Framework
Euladox follows the below best practice frameworks:
Hardware Asset Management: Combination of IAITAM, Gartner & ITIL Frameworks
Software Asset Management: Combination of IAITAM & Gartner frameworks
Incident Management: ITIL Framework
You can read more about the different frameworks here
Network Discovery
Discovery Satellite conducts Agentless discovery of all the assets in your enterprise network. The scan automatically provides visibility of all assets including software deployed information.
Euladox Discovery Satellite has the following key attributes that are crucial in building a good asset inventory database:
| Key Attribute | Details |
|---|---|
| Native Deployment | Euladox does not depend on any 3rd party scanning software for collection of network inventory data. |
| Multi-protocol Discovery | Euladox scans and discovers all networked devices – computers, network printers, routers, switches, etc. |
| Multi-segment & Location Discovery | The discovery satellite works both in online and offline modes allowing discovery of every potential combination of network architectures. |
| Native Adaptors | Active Directory, VMware, Hyper V, Xen Server, OVM, Oracle Technology Products, IBM MQ, DB2, MS SQL Server. |
| Real Time Reporting | Discovery completed and error reports for monitoring and troubleshooting. |
| Troubleshooting | Tools for troubleshooting access issues |
Hardware Discovery
Discovery Protocols
The key protocols used for network scan and discovery are:
| Protocol | Details |
|---|---|
| WMI | Windows Device Discovery |
| SSH | Linux & Unix Device Discovery |
| SNMP | Network Devices Discovery |
Apart from the above, Euladox uses specific adaptors for Oracle database, Oracle Middleware, IBM MQ, IBM DB2, MS SQL Server, VMware vCenter etc.
Disconnected Systems Discovery
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Hardware Inventory
Hardware Catalogue & Asset Recognition
Most inventory scanning software provide raw data with scant information about the servers and desktops. This does not help in understanding the attached software licensing potential and risks. Hence Euladox has taken a very different approach to asset recognition.
Euladox has a very extensive hardware catalogue and contains all servers (Intel, AMD & RISC) manufactured after 2001, all virtualization technologies and hypervisor versions and all Windows, Linux, AIX, Solaris & HP-UX, MacOS versions.
This ensures error-less asset recognition leading to the capability of providing exact network asset distribution and software license deployed positions.
Asset Inventory Database
The asset inventory database holds all the information of every single asset discovered in the network. Customers can view raw data of discovered devices or normalised information after asset recognition.
There are more than 50 reports and views to enable users to see specific information as desired. The system also offers multiple filters across all reports and views so that reports can be customised.
Asset Modelling
Assets that cannot be discovered or are not currently available in the hardware catalogue can be manually modelled. This enables customer to manage any kind of asset in the organisation.
Asset User Linkage
Automated and manual mapping of users to devices and systems. This ensures tracking asset ownership responsibility.
The asset-user linkage is key to providing better incident management and trouble ticket resolutions.
Contract Management
Eualadox has very extensive contract management functionality. The contract management module is described in detail in the Contract Management Section. Read Here.
Warranty & AMC
The contracts management module is completely integrated into the asset management module.
Customers can manage and track all Annual Maintenance Contracts in the system. Some of the facilities provided are:
- AMC Tracking for each asset
- AMC reminders through email notifications and alerts
Notifications and Alerts
Customers can configure email notification and system alerts for any event. For example, an email alert is needed for payment of AMC or for completing True-Up Negotiations etc.
Asset CMDB
The Asset CMDB is a key aspect of Euladox ITAM. There is a difference between an ITAM database and a CMDB. Euladox ITAM takes all the necessary relationships for an Asset as a CI and helps build up the dependancies. Customers can track changes made to the asset over a period of time. Read more about Asset CMDB here.