What is Machine Learning?
Artificial intelligence (AI) is the broad science of mimicking human abilities.
Machine learning is a specific subset of AI that trains a machine how to learn. Machine learning is the science of getting computers to act without being explicitly programmed.
Pattern recognition & Iteration are a couple of the key aspects of machine learning. These have been used extensively in Euladox Helpdesk IM to learn from previous actions taken by users and the service desk agents to deliver better application behavior continuously.